Support

How can we help?

Email support@clin-quiz.com. Include the email you signed up with and, for a case problem, the case ID (for example CQ-101). We usually reply within two working days.

I can't sign in

Use the same method you signed up with: Google, Apple or email. Forgot your password? On the sign-in screen tap Forgot password?, enter your account email and we'll send a 6-digit code, valid for 15 minutes, to set a new one. If the code doesn't arrive (check spam) or your app is out of date, write to us from the address on the account and we'll help you reset it.

My subscription isn't showing

Open the upgrade screen and tap Restore purchases, signed in to the same Apple or Google account you bought with.

How do I cancel?

Subscriptions are managed by the store. On iPhone: Settings → your name → Subscriptions. On Android: Google Play → Profile → Payments & subscriptions → Subscriptions.

A case has a mistake

Use the thumbs-down on the case result screen and say what's wrong. Every report is read.

Delete my account

In the app: Profile → Delete account. Can't get in? See delete your account.